Username:
Password:
Forgot Password?
Training & Development Home Events Calendar Products & Tools Client Training Solutions Live Online Training Candidate Development Program Training & Development Requirements Newsletters Sponsorship Events by Topic : Accounting Audit and Assurance Business Forum 2009 Business Management Financial Planning Management Accounting Practice Management Professional Development Public Practice Taxation Industry : Event Terms and Conditions

Building Business Relationships - Live Online Training
Print this Article Print this Article
Email this Article

Session Date: Wednesday 22, July 2009 
Session Time: 12.30pm - 2.30pm AEST 
Qualifying hours: 2 
 
Register Now! Click here> 

 
Session Overview 
 
Today, with business being squeezed by the financial markets, and the global financial crises creating headaches for us all, you cannot simply rely on your clients to see the good in what you have delivered in the past.  
 
During this time it is particularly important to nurture and care for the bonds of your business relationships as they are the core of your operations, and provide the basis upon which you retain and build your business and your reputation.  
 
At the same time, you can’t just cruise along allowing your business relationships to self-navigate, you need to proactively look to increase your connections to develop more for the future.
    The art to develop good business relationships in professional practice has been well documented and this session will explore the key themes:
  • How to identify key stakeholders and determine the state of the current relationships  
  • What are and how to work with the 3 tenets of a good client relationship  
  • How to develop the necessary skills and growing the right attitude  
  • Becoming a trusted advisor – going beyond exceptional  
  • What is reciprocity and how to giving back  
  • Developing an Action Plan
Who should attend? 
All accounting professionals who maintain client relationships. 
 
 
Speaker Profile: Linda Chander, Director of Enskills Learning & Development  
As a Director of Enskills Learning & Development, Linda Chander develops and delivers training programmes in the areas of Business Communications, Management Effectiveness, Leadership and Personal Development. Enskills has provided training services to many significant organisations in Australia and overseas, including KPMG, Deutsche Bank , AOL Bangalore, India.  
 
Linda trained and worked as a Journalist in the UK and then in Australia, where she was a contributor to several well-known titles before becoming the Editor of a specialist home design magazine. After re-training as a Teacher, she embarked on a career in education, which led her to finally adult Learning & Development.  
Linda is an accomplished speaker on contemporary work/life topics, specialising in Communication and Influencing, and n Effective Business Writing.  

 
 

    ePass 
     
    Purchase an ePass to make training even more flexible and cost effective for you or firm.  
     
    About the ePass:
    • Purchase live online training in blocks of hours
    • Can be used by anyone in your firm/organisation
    • Is valid for 12 months from the date of purchase for any Live Online Training Session.
     
     
    Purchase an ePass:  
    Click here>     
     
    For more information:  
    Click here>