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Browser requirements / Compatibility
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This site is best viewed with Microsoft Internet Explorer version 5.5 or later. 
 
There are many different versions of internet browsers in the marketplace and sometimes old versions may prove incompatible with the Institute website. While we do try to cater for the majority of users and conduct numerous background test in terms of browser functionality, we are unable to completely support all browser types in the marketplace. It would be advisable for you to upgrade your current browser software as we find this usually resolves many issues. 
 
The Institute provides both functional and presentational support when viewing the website using Microsoft Internet Explorer version 5.5 or later. This means that if you are using these browsers you should not be presented with any issues when a page is displayed, nor should your ability to (e.g.) register for an event be compromised. 
 
Certain areas of the site are not currently functionally supported by other browsers (e.g. Firefox and Opera) and you may notice that there are issues when visiting these areas. 
 
Helpful tips: 
 
Enable Active Scripting 
 
Active scripting is a browser preference that needs to be enabled. To activate these setting in Internet Explorer please follow the steps below, however, if you have a different browser type, please refer to your browsers help menu regarding active scripting:

  1. Click on the "Tools" Menu and select "Internet Options";
    2.  
  2. Select the "Security" Tab;
    3.  
  3. Click on the "Customer Level" button;
    4.  
  4. Scroll down until you reach the heading "Scripting";
    5.  
  5. Under the "Active Scripting" subheading, select the radio button next to "Enable";
    6.  
  6. Click the "OK" button to save the security settings;
    7.  
  7. Click on the "OK" button to save the changes to your Internet Options.
    8.  
 
 
Enable your Cookies 
 
The website you are trying to access is a secure area and as such, you will require cookies to be activated in your browser settings. Essentially, cookies are used to collect information chiefly by websites to identify users who have previously registered or visited the site. If this setting has been disabled, our secure area will not be able to identify you thus unable to log you into the system. To activate this setting in Internet Explorer please follow the steps below, however, if you have a different browser type, please refer to your browsers help menu regarding cookies: 
  1. Click on the "Tools" Menu and select "Internet Options";
    2.  
  2. Select the "Privacy" Tab;
    3.  
  3. Click on the "Customer Level" button;
    4.  
  4. Move the "slider" down to medium-low; and
    5.  
  5. Click the "OK" button to save the settings.
    6.  
 
 
Install Service Pack 1 
 
If you use Internet Explorer, check whether your browser has Service Pack 1 installed by clicking on the "Help" menu and select "About Internet Explorer". You will be presented with a dialogue box. If you have Service Pack 1 or greater installed, the text next to the field "Update Versions" should read "SP1" or "SP2". If you do not have the minimum of Service Pack 1 installed you will need to upgrade by following the steps below: 
  1. Click on the "Tools" menu;
    2.  
  2. Select "Windows Update" from the drop-down menu; and  
    You will be diverted to the Microsoft Windows Update window where you can follow the instructions provided.
 
 
Ensure you have the latest version of jscript.dll 
 
If you use Internet Explorer, you may notice that some active content (for example the animated Flash on the homepage) requires you to click to activate it. 
 
The Institute has addressed this issue, however you may still be noticing it because the version of a specific file on your PC hasn't been updated in a some time. 
 
Please refer to this Adobe TechNote which explains how to resolve this issue.