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Payment / Confirmation FAQs
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If I make a purchase online, how do I get a tax invoice? 
If I register for an event online, how do I get confirmation of my registration? 
What do I do if I’d like to make a purchase but don’t wish to purchase online via the website? 
What payment methods are accepted? 
 
Q: If I make a purchase online, how do I get a tax invoice? 
 
A: You can access copies of tax invoices for purchases/payments made, via the secure section of the website. To access your ‘Purchase History’, log in to the secure site, and under ‘My Details’, select ‘Purchase History’. Here you will be able to see tax invoices for payments made. Click on the invoice number beside the payment to display a PDF of the tax invoice on screen. You can then print it.  

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Q: If I register for an event online, how do I get confirmation of my registration? 
 
A: A confirmation letter will be emailed to you within a few days of your registration.  
 
If you would like a confirmation letter quickly, you can print confirmation letters for upcoming events via the secure section of our website.  
 
Log in using your username and password and click My Education’, then ‘Event and Package Registrations’. Here you will see the upcoming events for which you are registered, and you can print a confirmation letter.  
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Q: What do I do if I’d like to make a purchase but don’t wish to purchase online via the website? 
 
A: If you choose not to register or purchase online, you will need to complete the relevant event registration form or product purchase form (link) and complete your credit card details or attach a cheque.  
 
Payment must accompany your registration or purchase form in order for it to be processed and confirmed.  
 
We are not able to process orders until payment has been received.  
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Q: What payment methods are accepted? 
 
A: The Institute accepts payment online by credit card (Visa, MasterCard, Amex and Diners Club).  
 
If you wish to pay by post or in person, payment is accepted by: 
  • Credit card (Visa, MasterCard, Amex and Diners Club).
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  • Cheques made payable to "The Institute of Chartered Accountants in Australia"
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  • Cash, in person at an Institute office (link)
 
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