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GradDipCA discontinuations and refunds

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How to discontinue from a module 
If candidates decide to discontinue from a module after lodging their enrolment form, they need to submit a request in writing via email or letter to the Institute's National Customer Service Centre providing their name, candidate ID, module and reasons for withdrawal. 
 
Please note candidates do not have the option to defer their enrolment to a future module. If eligible, the Institute will process a refund for the discontinued module according to the following criteria within 3 weeks of receiving a candidate’s written confirmation. 
 
Refund eligibility 
Candidates may be entitled to a refund of part of the module fee if they apply to discontinue from a module within the following time frames:  
 

  • If you notify your discontinuation from a module prior to the commencement date for that module, you will be refunded the module fee less a $A105 administration charge.  
     
  • If you notify your discontinuation from a module within three weeks of module commencement date, you will be refunded 70% of the module fee.  
     
  • If your enrolment is conditional and you are unable to supply the required documentation by the specified date, you will be refunded 70% of the module fee.  
     
  • If you are unsuccessful in a prerequisite module, you will be automatically discontinued from the current module and a full refund of module fees will be made less a A$105 administration charge. 
     
  • If you are unsuccessful in your previous module, which is not a prerequisite, you may discontinue from the current module within one week of the result release date of that module and you will be refunded 70% of the module fee. 
     
  • If you are an EBA module 'backstop enrolment' and are successful in your prior attempt, you will be automatically discontinued from the current module within one week of the result release date of that module and received a full refund of the module fee.
 
 
Requests for refunds outside these timeframes or for supplementary examinations will only be considered in exceptional circumstances and must be supported by medical or other documentation. The Institute's National Customer Service Centre can provide you with advice on your refund eligibility under these special circumstances. 
 
Important notes: 
The late enrolment fee is a 'non refundable' administration fee, therefore will not be included in any discontinuation refund. 
 
Please be advised an adminstration fee of $A105 will be applied in all cases. 
 
All refunds will be made to the original payer of the module fee and as per the original type of payment ie. credit card or cheque.