Relevance to Members and Stakeholders
How we delivered in 2008
1930s: A new era of taxes
The Income Tax Assessment Act of 1936, weighing in at just 120 pages, heralds a new era of federal tax collections. The need to prepare statements spurs greater demand for accounting professionals. In response the Institute issues its first Code of Ethics to all members and its first statement on accounting practice.
Revising and Developing our Products and Services
As a leading body in the financial services industry, the Institute delivers relevant educational products and services to keep members up to date with the evolving global environment.
The Institute’s library service was recently reviewed and updated. Now called the Knowledge Centre, it offers members and candidates the information they need, when and where they need it – online, via telephone or in person at our Sydney office. With access to some of the most comprehensive business and accounting hard copy and online resources available, the Knowledge Centre’s team takes information from around the world, and delivers it via desktop or in hard copy.
Changes included the addition of an online news articles service from the electronic journals provider EBSCO, available direct to members via the website. A team of dedicated experts is also available to complete searches for customers. The Knowledge Centre can be contacted on 1800 809 828 or knowledge@charteredaccountants.com.au.
Training
The decision taken in 2007 to expand our in-house training has yielded positive results, with client engagement growing by an average of 89 per cent. The mix of clients now includes large corporations such as Seven Network, Medibank, Australian Capital Equity and additional federal and state government departments. We have also signed our first national contract with Grant Thornton for the delivery of tax training.
Of particular note was the launch of the full accounting and audit offering including Audit of SMSF, Audit Conference and DVD, Accounting and Auditing for Aged Care Industry, Audit Update for AFS Licensees Seminar, and Accounting for Income Tax workshops. With the large demand and high satisfaction from members and firms, the range will continue to expand.
Total registrations including events and in-house training

Graduate Development Program
The Institute has recognised and responded to a demand from members and developed a powerful and practical program to which candidates have responded favourably.
With a mix of soft skills and technical knowledge, this program was developed as a pilot with three firms in 2007 and provides an alternative product in the market to help candidates as they undertake the Chartered Accountants Program. The feedback to date has been positive.
A key benefit is the ability for candidates to tailor the program to suit non-traditional public practice firms such as insolvency, and merger and acquisition firms. It is also well placed to service firms that do not specialise in particular areas within the Chartered Accountants Program, such as audit firms needing extra help in the tax area.
The program will be fully launched in the third term of 2008 with the potential to offer a public program at the beginning of 2009.