Financial Reporting and Assurance Helpline

This free service helps members access the technical resources they need to assist their clients in the areas of financial reporting, auditing and the financial reporting aspects of the Corporations Act. The scope of how we can assist members is limited. Refer to our scope of work statement for more information on the nature of the limitations. If your query does not relate to these matters, the Institute also operates several other query services. For more details on these services, go to the related enquiry services section.

Contact us

If our service can assist you, please contact our reporting and assurance consultants using the form below. Alternatively, you can reach us on 02 9290 5702.

We will aim to respond within 2 business days, subject to staff availability and the nature of your query.

The helpline is staffed by members of the Institute’s Reporting and Assurance team - view more details on the team and its services.

All fields are mandatory, unless indicated otherwise.

Enquiry Form

General Enquiries

National Customer Service Centre

Australia:

1300 137 322 (Within Australia) +61 2 9290 5660 (if overseas)

Malaysia:

1800 804 712 (Toll free from Malaysia)

Singapore:

0800 6161 337 (Toll free from Singapore)

Operating Hours

8:30am - 6pm AEST/AEDST Monday to Friday (excluding national public holidays).

Enquiries within Australia

QLD

QLD

  • Address: Level 32 Central Plaza One, 345 Queen Street, Brisbane, QLD 4000
  • Phone: +61 7 3233 6500
  • Fax: +61 7 3233 6555
  • Mail: GPO Box 9985, Brisbane QLD 4001

SA/NT

SA/NT

  • Address: Westpac Building, Level 29, 91 King William Street, Adelaide SA 5000
  • Phone: +61 8 8113 5500
  • Fax: +61 8 8231 1982
  • Mail: GPO Box 9985, Adelaide SA 5001

WA

WA

  • Address: Level 11, 2 Mill Street, Perth WA 6000
  • Phone: +61 8 9420 0400
  • Fax: +61 8 9321 5141
  • Mail: GPO Box 9985, Perth WA 6848

ACT

ACT

  • Address: Level 10 60 Marcus Clarke Street, Canberra ACT 2601
  • Phone: +61 2 6122 6100
  • Fax: +61 2 6122 6122
  • Mail: GPO Box 9985, Canberra ACT 2601

NSW

NSW

  • Address: 33 Erskine Street Sydney, NSW 2000
  • Phone: +61 2 9290 1344
  • Fax: +61 2 9262 1512
  • Mail: GPO Box 9985, Sydney NSW 2001

VIC/TAS

VIC/TAS

  • Address: Level 3 Bourke Place, 600 Bourke Street, Melbourne VIC 3000
  • Phone: +61 3 9641 7400
  • Fax: +61 3 9670 3143
  • Mail: GPO Box 9985, Melbourne VIC 3001