FAQs Registration and enrolment

The following Frequently Asked Questions cover all aspects of registration and enrolment into the Chartered Accountants Program.

If you are unable to find the answer to your question, contact the National Customer Service Centre who will be happy to assist you.

 

Who needs to register for the Chartered Accountants Program?

If you would like to become a candidate in the Chartered Accountants Program and have not already registered for it, you need to apply to register so that we can assess your eligibility.

You must be a registered candidate for the Program before you can enrol in your first module.

You might have previously registered with the Institute on our website or when attending an event, but you still need to register specifically for the Program if you would like to become a candidate in it.

If you have already registered for the Program, you do not need to re-register.

How do I register for the Program?

If you would like to become a candidate in the Chartered Accountants Program, follow the link to 'How to apply to register' on our homepage. The steps involved in registration for the Program are set out there.

 

How can I tell if I am already registered for the Program?

You will be already registered for the Program if you have:

  • Had your eligibility for the Program formally approved in writing by the Institute
  • Already been studying in the Program.

If you’re not sure about your registration status, please contact the National Customer Service Centre.

You do not need to take any action as your registration will be automatically carried over to the new learning system.

What does registration for the Program provide?

The registration process will confirm your eligibility for the Program. If you would like to be a candidate in the Chartered Accountants Program, you must register for the Program before you can enrol in your first module.

There are a number of benefits in registering early. Once your registration has been assessed, processed and approved, you can start recording your Practical Experience, join our online community and prepare yourself to enrol in your first module. You will be able to access the Program area of myLearning, where you can identify your preferred learning style, download the Module Outlines, and much more.

Please allow at least four weeks for processing and approving your registration for the Program.

By when should I register for the Program?

If you would like to begin the Chartered Accountants Program and have not already registered, then you should do so as early as possible, subject to you being able to provide evidence of your eligibility for the Program. You can register for the Program at any time during the year.

You must register for the Program before you can enrol in your first module.

You need to allow at least four weeks for your registration for the Program to be assessed, processed and approved before you can enrol in your first module.

What documents do I need to submit to register in the Program?

To complete your registration, you must provide evidence that you have met the Program academic entry requirements.

Refer to the Academic documents checklist to ensure that you supply all of the required academic documents.

You must submit an Employment Details Form if you have not done so already. If you wish to have any previous employment recognised please refer to Practical Experience.

How and when should I supply my academic documents?

You can register for the Program at any time during the year, and you’ll need to allow at least four weeks for your registration to be processed before you enrol in your first module.

Once your registration has been processed and approved, you can start recording your Practical Experience, join our online community and prepare yourself to enrol in your first module. You will be able to access the Program area of myLearning, to identify your preferred learning style, download the module outlines and much more.

For instructions on submitting these documents, see How to apply to register.

Is it mandatory to submit documents online or can I still post them in or drop them off?

The Institute expects all registration documents to be uploaded and submitted online rather than in hard copy.

Who can certify a copy of my academic documents?

The following persons/agents are acceptable authorities for certifying academic records for the Institute:
  • Australian Chartered Accountant (must include membership number)
  • Australian embassy, consulate or high commission staffmember  
  • University official (must include university stamp)
  • Notary public
  • Solicitor, legal practitioner, magistrate
  • Justice of the peace
  • Commissioner for declarations, Commissioner for affidavits or Commissioner for oaths
  • Police officer (in Australia only)
  • Pharmacist (in Australia only)
  • Postal manager (in Australia only)
  • Australian Registered Migration Agent (must include MARA registration number)
  • Australian Certified Practicing Accountant (must include membership number).

The person certifying the academic records must sign every page.  On the final page the following details regarding the person/agent certifying the records must be provided legibly:

  • Their full name
  • The authority in which they are making this certification (from the list above), and any other information that we have said above that we require to support that authority (e.g. membership or registration number)
  • A statement that they have seen and compared the original to the copy that they are certifying and that it is a true copy  
  • Their signature.

What happens after I submit my documents for registration for the Program?

After you submit your registration for the Program, including your Employer Details Form and academic documents, the Institute checks that you meet the requirements for entry into the Program.

You can see the status of your registration in myAccount.

You will receive an email notifying you of the outcome within four weeks of the Institute receiving your registration application and documents.

Your mentor will also receive a notification telling them that they have been linked to you as your mentor.

How do I enrol in the Graduate Diploma of Chartered Accounting?

 Refer to How to register for the process for enrolling into the Graduate Diploma of Chartered Accounting.

 

Can I defer my enrolment to a future module?

No. Candidates are not able to defer enrolment to a future module.

Refer to Discontinuation and refunds for more information on how to discontinue from a Program module and the Refund Policy. 

How do I enrol into my next Program module?

If your contact or employment details have not changed, you enrol into your next module online during the enrolment open period through the secure website.

Refer to How to enrol for the steps to enrol into your next module in the Graduate Diploma of Chartered Accounting.



Can I enrol in more than one module at a time?

No. Due to the heavy study load of the Chartered Accountants Program, you are only permitted to enrol into one module per term.

 

How do I enrol in my Practical Experience?

To enrol in the Practical Experience component, you need to complete and submit an employment details form. Refer to Practical Experience for more information, including how to enrol.

How much does it cost to enrol in and complete my Practical Experience?

Registering for and completing your Practical Experience is free of charge.

Can I still be a conditional candidate?

The status of ‘conditional candidate’ is no longer used for new candidates coming into the Program. Registration for the Program now precedes enrolment in a module. It is not possible for a new candidate to enrol in any module unless eligible for the Program.

If you are currently a conditional candidate or think you might be, please call the National Customer Service Centre to discuss the action appropriate to your situation.

How do I discontinue from a Program module?

To discontinue from a module after lodging an enrolment form, you should submit a request online via myLearning.

If you are eligible for a refund, the Institute will process a refund within 3 weeks of receiving your request. All refunds will be made to the original payer of the module fee, as per the original payment type – ie credit card or cheque.

Refer to Discontinuations and refunds for more information.

If I discontinue a Program module, can I get a refund?

The refund amount you will be paid is dependent on the notification period and circumstances leading to discontinuation.

If you are you are eligible for a refund, the Institute will process a refund within 3 weeks of receiving your written notification. All refunds will be made to the original payer of the module fee, as per the original payment type – ie credit card or cheque.

Refer to Discontinuations and refunds for the Refund Policy.