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ASIC 
Insurance brokers complaints scheme 
 
APRA 
Register of authorised insurers 
General insurance links 
 
If you feel that you have had your general insurance claim dealt with unfairly by your insurance company or you need advice or information about any general insurance matter, then you may go to the Financial Ombudsman Service. For a list of other sources of assistance for a specific insurance enquiry you may refer to the Insurance Council of Australia's website
 
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Professional Standards Team